FAQ
Massage FAQ for Forest Grove
The questions we actually get asked, answered the way we would answer them on the phone.
Visiting West Valley Massage
The basics
Do I need an appointment, or can I walk in?
Both work. We take walk-ins every day whenever a table is free, and plenty of people simply come in. A phone call five minutes ahead turns a maybe into a yes, because whether we can take you depends on who is free at that moment. The two things that rarely work as a walk-in are couples and four hands, since both need two therapists at once.
What are your hours?
We are open from 9:00 AM to 8:00 PM every day of the week, including Sunday. There is no day we are closed. Online booking runs around the clock, so you can reserve a same-day session at any hour.
How much does a massage cost?
A 60-minute body massage is $80 and a 90-minute is $120. A 30-minute foot massage is $40 and a full hour is $70. A combo session, half body work and half foot work, is $75 for 60 minutes. There is one price per service and it is the same whether you pay by card or cash — no membership rate, no non-member rate, and no surcharge for a more experienced therapist.
Is gratuity included?
No, and it is not expected. The price you see is the price of the session. If you want to leave something you are welcome to, but nobody will think anything of it if you do not.
What is the difference between Body Massage and Local Massage?
A Body Massage covers the whole body — back, shoulders, arms, legs, feet and neck — at whatever pressure you ask for. A Local Massage spends the entire session on one area instead: the neck and shoulders, the low back and hip, or one leg. It is slower, more detailed work, which is why an hour of it costs $100 against $80 for a full-body hour.
What should I wear, and do I have to undress?
Undress to whatever level you are comfortable with. Most people undress to their underwear; some stay fully dressed for a foot massage. You are under a sheet the entire time, and only the area being worked is uncovered. Nobody will comment on what you chose either way.
How hard is the pressure?
Whatever you ask for. Say what you want at the start, and say so again if it turns out to be wrong halfway through — that is normal and expected, not rude. Deeper is not automatically better, and a massage does not have to hurt to do something.
Do you take insurance?
No. We do not bill health plans and we are not a medical provider. Sessions are paid directly, by card or cash, at the same price either way.
Where exactly are you, and is there parking?
1911 Mountain View Ln #300, Forest Grove, OR 97116 — at the corner of 19th Avenue and Mountain View Lane, about a block and a half south of Pacific Avenue. It is a professional building shared with a dental practice, an orthodontist, a counseling practice and a chiropractor, and it has its own free lot. No meters, no garage, no validation.
Pricing
Prices and sessions
How much does a 60-minute massage cost in Forest Grove?
At West Valley Massage a 60-minute body massage is $80. A 60-minute combo session, split between body work and foot work, is $75, and a 60-minute foot massage is $70. A 60-minute Local Massage, which spends the whole hour on a single area, is $100. All prices are the same by card or cash.
Is a 90-minute massage worth the extra money?
It is if you have somewhere specific that needs attention. A 60-minute session covers the whole body at a steady pace; the extra 30 minutes in a 90-minute session is what lets a therapist slow down and work one area properly without shortchanging everything else. The step from $80 to $120 buys time, not a different technique.
Do you charge more for a senior or specialist therapist?
No. There is a single price for each service and length, with no therapist tiers and no upcharges. What you see on the menu is what you pay.
Is the hour a real hour?
Yes. A 60-minute session is 60 minutes of massage. Time for the conversation at the start and for getting dressed afterwards sits around the session rather than inside it.
What is a Combo Massage?
Half the session on the body — usually the back, shoulders and neck — and half on the feet and lower legs. It is $75 for 60 minutes and $110 for 90. It costs less than a full body hour and more than a foot hour because it is genuinely half of each.
Can I buy a longer session than 120 minutes?
The menu tops out at a 120-minute body massage for $160. If you want longer than that, call and ask — it depends entirely on therapist availability on the day, and it is not something we can promise in advance.
Appointments
Booking and cancelling
How do I book an appointment?
Three ways, all equally good: call (503) 381-5657, use the online booking page at any hour, or walk in and ask. Nothing is gated behind an account and there is no deposit.
How far ahead should I book?
For a single session, the same day is usually fine and the day before is comfortable. For couples or four hands, give us a few days — those need two therapists free at the same time. Around Valentine's Day, Mother's Day and the December holidays, a week is sensible for anything involving two people.
What happens if I need to cancel?
Call and tell us as early as you can. We do not keep a card on file and we do not charge a cancellation fee — we would simply rather give the slot to someone else than hold an empty table.
Can I request a specific therapist?
Ask when you call and we will tell you honestly whether that person is working and free. We cannot guarantee a specific therapist through online booking.
How early should I arrive?
A few minutes is plenty, and five to ten on a first visit so there is time to talk through what hurts and what you want from the session. There is a waiting area with chairs if you arrive earlier than that.
Every session is in a room like this
A door that closes, one client at a time, and you are draped for the whole session. If this is your first massage anywhere, the guide on what to expect answers the questions people are too embarrassed to ask.
Still deciding?
Our six guides go deeper than an FAQ can — what to expect at a first massage, deep tissue against Swedish, how often to go, and what the research actually supports for back pain, headaches, stress and anxiety.
Checking a therapist or a studio
Massage in Oregon is state-regulated, and every practicing therapist must be licensed: the Oregon State Board of Massage Therapists requires 625 hours of training, a board-approved national exam plus an Oregon law exam, current Basic Life Support certification, and 25 hours of continuing education every two-year renewal — and it requires the studio itself to hold a Board-issued facility permit. Any licensed Oregon therapist or permitted studio can be verified for free on the Board's public lookup.
West Valley Massage is a relaxation and wellness studio, not a medical provider. Massage supports relaxation and general well-being; it does not diagnose or treat medical conditions. Talk with your doctor about pain that is new, severe, or not improving.
Question we did not answer?
Call (503) 381-5657 and ask. Someone picks up between 9 AM and 8 PM, every day.